Updated January 2026 · LGPD

Privacy Policy – gybet5: Protecting Your Data

At gybet5, your personal data is handled with the same care you give your balance. Here we explain clearly what we collect, why we collect it, and how we protect every piece of information.

What you need to know about privacy at gybet5

Six key points of our policy, straight to the point.

Data Collected With Purpose

Gybet5 only collects the data strictly necessary to operate the platform, verify your identity, and meet legal obligations. No data collection for its own sake.

256-bit SSL Encryption

All communications between your phone or computer and gybet5's servers are protected by the same encryption standard used by Brazil's largest banks.

Your Data Is Never Sold to Third Parties

Gybet5 does not sell, rent, or transfer your personal data to advertising companies or any unauthorized third party. Your data stays within the platform's ecosystem.

Your Rights Under the LGPD

You can access, correct, export, or delete your data at any time. gybet5 fully complies with the General Data Protection Law (Lei nº 13.709/2018).

Transparent Cookie Use

We use cookies to improve your experience on the platform. You can manage your cookie preferences directly through your browser at any time.

Direct Channel for Requests

For any questions or requests regarding your data, reach us at suporte@gybet5.net. Our team responds within 15 business days, as required by the LGPD.


Quick summary: The gybet5 collects only the data necessary to operate the platform, does not sell your information to third parties, and fully respects your rights under the General Data Protection Law (LGPD — Law No. 13,709/2018). By using gybet5, you agree to the terms of this Privacy Policy.

1Introduction

This Privacy Policy describes how gybet5, a Brazilian sports betting and online casino platform, collects, uses, stores, shares, and protects its users' personal data. This policy applies to everyone who accesses the site, creates an account, or uses any service available on the platform — including sports betting on football (Brasileirão Série A, Copa do Brasil, Libertadores), Live Casino, slots, crash games, poker, and other game modes.

The gybet5 is the controller of your personal data under the LGPD. This means we are responsible for defining the purposes and means of processing your information, always within the legal limits and the purposes stated in this policy.

If you are under 18, you must not use the services of gybet5 nor provide any personal data to the platform. Please refer to section 10 for more details on our policy regarding minors.

When you create your account on gybet5, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of it, we recommend that you do not use the platform and reach out to our support team with any questions.

2Data We Collect

The gybet5 collects personal data at different points during your interaction with the platform. Below, we describe the categories of data that may be collected:

Information you provided during registration

  • Full name and date of birth
  • CPF (Cadastro de Pessoas Físicas)
  • Email address and mobile phone number
  • Full residential address
  • Identity documents (RG, CNH, or passport) when requested for KYC verification
  • Registered Pix key for withdrawals

Data generated through platform use

  • Sports Betting and casino game history
  • Deposit and withdrawal history, including payment methods used (Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, TED)
  • Gaming preferences and most frequently accessed categories
  • Customer support interactions (live chat and email)
  • Bonus and promotions usage data

Technical data collected automatically

  • IP address and approximate location
  • Device type, operating system, and browser
  • Pages visited, session duration, and browsing patterns
  • Cookie and similar technology data (detailed in section 7)
  • Performance data and technical error reports for maintenance purposes

Sensitive data: The gybet5 does not collect sensitive data as defined by the LGPD (such as health data, racial origin, religious belief, or sexual orientation) except where strictly necessary to fulfill specific legal obligations and with your express authorization.

3How We Use Your Data

The gybet5 uses collected data exclusively for the purposes described below. We do not use your data for purposes incompatible with those that originally justified its collection.

Purpose Data Used Legal basis (LGPD)
Create and manage your account Full name, CPF, email, mobile number, address Contract Performance
Process deposits and withdrawals CPF, Pix key, payment details Contract Performance
Identity Verification (KYC) Government-issued ID, CPF Legal Obligation
Fraud and money laundering prevention Transaction history, IP address, documents Legal Obligation
Customer Support Email, account history, interactions Contract Performance
Communications and promotions Email, mobile number (with consent) Consent
Platform improvement and analytics Technical data, usage patterns (anonymized) Legitimate Interest
Responsible Gambling Betting history, behavioral patterns Legitimate interest / legal obligation

The gybet5 may use anonymized and aggregated data — which cannot be used to identify you individually — for statistical analysis, internal reporting, and continuous service improvement. This type of use is not subject to the limitations of this policy, as it does not constitute personal data processing.

4Legal Basis for Processing (LGPD)

The processing of personal data by gybet5 is always grounded in at least one of the legal bases set out in Article 7 of the General Data Protection Law (Lei nº 13.709/2018). The main legal bases we rely on are:

  • Contract performance: when processing is necessary to fulfill the obligations entered into with you at registration, such as processing bets, payments, and withdrawals.
  • Compliance with a legal obligation: when we are legally required to process data, such as identity verification (KYC) and anti-money laundering requirements under Brazilian law.
  • Consent: when you explicitly authorize the use of your data for specific purposes, such as receiving marketing communications and promotions. This consent can be withdrawn at any time.
  • Legitimate interest: when processing is necessary for the legitimate interests of gybet5 that do not conflict with your rights and freedoms, such as platform improvements and fraud prevention.

For every data processing activity we carry out, we identify the corresponding legal basis. If you would like to know which legal basis applies to a specific processing activity, contact us at suporte@gybet5.net.

5Third-Party Data Sharing

The gybet5 does not sell, rent, transfer, or otherwise commercialize your personal data with third parties for marketing purposes. Your data may only be shared in the situations described below, and always with appropriate contractual and legal safeguards in place:

Essential service providers

Companies that provide essential services for the operation of the gybet5 may process data as operators, under our instruction and responsibility. This includes:

  • Payment processors operating Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED systems
  • Identity verification (KYC) and fraud prevention service providers
  • Cloud infrastructure and data hosting providers
  • Casino game, slots, and Crash Games providers integrated into the platform
  • Customer support and communication tools

All service providers of the gybet5 are subject to contracts that require compliance with the LGPD and the platform's information security policies.

Legal and regulatory obligations

The gybet5 may share data with Brazilian public authorities — such as the Central Bank of Brazil, the Federal Revenue Service, public security agencies, and the Judiciary — when required by law, court order, or legitimate administrative request. This includes obligations under the Anti-Money Laundering Law (Law No. 9,613/1998) and the sports betting legislation currently in force in Brazil.

Important: The gybet5 will never share your data with third parties for advertising purposes without your express consent. You have full control over the marketing communications you receive from the platform.

6Data Storage and Security

The gybet5 applies strict technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction.

Technical security measures

  • 256-bit SSL Encryption across all communications between your device and the platform's servers
  • Encryption at rest for sensitive data stored in our systems
  • Strict access controls — only employees with a legitimate need have access to personal data, within systems with audit logs
  • Two-Factor Authentication (2FA) available to all users and mandatory for internal administrative access
  • Continuous monitoring of suspicious activity, unauthorized access attempts, and security anomalies
  • Regular backups with encrypted storage and periodic testing to ensure data recovery

Data location

The data of gybet5 are stored on servers located in Brazil or in countries that provide an adequate level of data protection, as recognized by the National Data Protection Authority (ANPD). In the event of an international data transfer, we apply the safeguards set out in Articles 33 to 36 of the LGPD.

Security Incidents

In the event of a security incident that may affect your personal data, the gybet5 commits to notifying the ANPD and affected users within the timeframes required by the LGPD, with details about the nature of the incident, the data involved, and the steps taken to mitigate any harm.

7Cookies and Tracking Technologies

The gybet5 uses cookies and similar technologies to enhance your experience on the platform, keep your session active, personalize content, and analyze site usage. Below we explain the types of cookies we use:

Essential Cookies

Required for the basic operation of the platform — such as keeping your session authenticated, remembering your language preferences, and ensuring transaction security. These cookies cannot be disabled without affecting how the site functions.

Performance and analytics cookies

Used to understand how users interact with the platform, identify pages with technical issues, and measure the effectiveness of implemented improvements. The data collected is anonymized and does not identify individual users.

Functionality cookies

Allow the gybet5 remember your preferences — such as favorite sports categories, odds settings, and other customizations — to deliver a smoother experience every time you log in.

How to manage cookies

You can manage or disable cookies through your browser settings at any time. All major browsers provide instructions for this: Chrome, Firefox, Safari, and Edge each have privacy sections where you can clear and block cookies by site. Please note that disabling essential cookies may affect the functionality of the gybet5.

8Your Rights as a Data Subject

The LGPD grants you, as the data subject, a set of rights regarding the processing of your information by the gybet5. Below we list each right and how to exercise it:

Access

You may request confirmation that we process your data and receive a copy of all information we hold about you.

Correction

You may request the correction of any incomplete, inaccurate, or outdated information registered in your gybet5 account.

Deletion

You may request the deletion of your personal data processed on the basis of consent, once that consent has been withdrawn.

Portability

You may receive your data in a structured format for transfer to another service or product provider, in accordance with ANPD regulations.

Withdrawal of Consent

Consent given for specific purposes — such as receiving marketing communications — may be withdrawn at any time, free of charge.

Data Sharing Information

You have the right to know which public and private entities gybet5 has shared or may share your data with.

To exercise any of the rights listed above, please contact gybet5 at suporte@gybet5.net with the subject line "LGPD Rights – [your right]". We will respond within 15 business days. For requests requiring more complex review, this deadline may be extended by the same period, and you will be notified.

Please note: Some data deletion requests may not be fully fulfilled when the gybet5 is legally required to retain certain information — such as financial transaction records mandated by Brazilian law. In such cases, we will clearly inform you of the reason.

9Data Retention

The gybet5 retains your personal data only for as long as necessary to fulfill the purposes described in this policy or to meet legal and regulatory obligations. The main retention periods applied are:

  • Active account data: retained for as long as your account remains active on the platform.
  • Financial transaction data: retained for a minimum of 5 years after the transaction, as required by Brazilian anti-money laundering legislation and Central Bank regulations.
  • Identity verification data (KYC): retained for a minimum of 5 years after the last account activity, in accordance with regulatory obligations.
  • Customer support data: retained for 2 years after the support interaction is closed, for quality control purposes and potential dispute resolution.
  • Marketing data (with consent): retained until consent is withdrawn or for 2 years without interaction, whichever comes first.

Once applicable retention periods expire, data is securely deleted or anonymized so that the individual can no longer be identified. The gybet5 conducts periodic reviews of stored data to ensure that only necessary information is retained.

10Minors

The services of the gybet5 are intended exclusively for users aged 18 and over. The platform does not knowingly collect personal data from anyone under 18.

During the registration process, we request the user's date of birth and CPF, and automatically block registrations from individuals under 18 years of age. Additionally, the identity verification (KYC) process confirms legal age before withdrawals are released.

If you are a parent, guardian, or legal responsible and believe that a minor has improperly used the services of gybet5, please contact our support team immediately via live chat or at suporte@gybet5.net. We will take the necessary steps to close the account and delete the related data.

Minor protection: The gybet5 fully cooperates with competent authorities in cases involving the use of the platform by minors, including providing information necessary for investigations.

11Changes to this Privacy Policy

The gybet5 may update this Privacy Policy periodically to reflect changes in our services, Brazilian data protection legislation, or our internal practices. The most recent version will always be available on this page, identified by the update date at the top.

For significant changes that materially impact your rights or the way we handle your data, we will send an email notification or display a prominent notice on the platform at least 7 days in advance. Continued use of gybet5 after the new policy takes effect constitutes acceptance of the changes.

If you do not agree with the changes, you may close your account before the new version takes effect, with no penalty beyond those set out in the Terms and Conditions for account closure.

12Contact & Data Protection Officer (DPO)

The gybet5 has appointed a Data Protection Officer (DPO) as required by the LGPD, responsible for serving as the communication channel between the platform, users, and the National Data Protection Authority (ANPD).

For any request related to privacy, data protection, or exercising your rights under the LGPD, please get in touch:

  • Email: suporte@gybet5.net (subject: "Privacy / LGPD")
  • Live chat: available 24 hours a day directly on the gybet5 platform

Our team will respond within 15 business days of receiving your request, as required by the LGPD. For more complex requests that require detailed review, this deadline may be extended by the same period, and you will be notified accordingly.

You also have the right to file a complaint with the National Data Protection Authority (ANPD) if you believe your rights have not been adequately addressed by the gybet5.

Last updated: January 2026. This is the current version of the Privacy Policy of gybet5.

Privacy inquiries at gybet5

No. gybet5 does not sell, rent, transfer, or otherwise commercialize your personal data with third parties for marketing or any other commercial purpose. Your data is shared only with essential service providers required for the platform to operate (such as payment processors and KYC providers) and with competent authorities when required by law. All partners that process data on our behalf are bound by contracts ensuring compliance with the LGPD.

To request deletion of your data, contact us at suporte@gybet5.net with the subject line "Data Deletion – LGPD" or through the platform's live chat. We will respond within 15 business days. Please note that certain data must be retained by legal obligation — such as financial transaction records required under Brazilian law — and cannot be deleted even after account closure. When this applies, we will clearly inform you which data is being retained and the legal reason for doing so.

Yes. gybet5 processes all users' personal data in compliance with the General Data Protection Law (Lei nº 13.709/2018). This includes identifying legal bases for each processing activity, appointing a Data Protection Officer (DPO), implementing appropriate technical and organizational security measures, and upholding data subjects' rights as provided by law — including access, correction, portability, and deletion of data.

Identity verification (KYC — Know Your Customer) is a legal requirement for Sports Betting platforms in Brazil, established under anti-money laundering legislation and industry regulations. It protects you — ensuring only you can withdraw from your account — while also fulfilling the platform's regulatory obligations. The process is completed once, and once approved, it will no longer hold up your future transactions. Documents are stored with encryption and handled in accordance with this Privacy Policy.

Yes. gybet5's marketing communications are based on your consent, which can be withdrawn at any time. You can unsubscribe from emails using the opt-out link included in every message, or by updating your notification preferences in your account settings. To opt out of SMS and other channel communications, contact us via live chat or at suporte@gybet5.net. Essential operational communications — such as transaction confirmations and security alerts — cannot be disabled as they are necessary for your account to function.
See also our Terms and Conditions

This Privacy Policy should be read together with the gybet5 Terms and Conditions, which govern the use of the platform, betting, payments, and bonuses. Together, both documents cover all aspects of your relationship with gybet5.

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